Help · Returns
If it fails you, we fix it.
30-day no-questions returns through Amazon, and a lifetime replace-or-refund promise from us after that.
The promise
If a Linda’s Essentials product lets you down - this week or three years from now - we replace it or refund it. That’s the whole policy.
Within 30 days
Amazon handles returns for any reason within 30 days of delivery. Start one from Your Orders - no need to email us first (though you’re welcome to).
After 30 days
This is where most brands go quiet. We don’t. Email support@lindas-essentials.com with your order number and a photo of the problem, and we’ll make it right - usually a free replacement, sometimes a refund, always a human reply.
What we ask
- An order number (or the email you ordered with).
- A quick photo if something’s damaged - it helps us fix the batch, not just your order.